FAQs

Welcome to Your First Visit

During your initial visit, we warmly invite you to meet our dedicated team, who will guide you through the beginning steps of your treatment journey. You will embark on orientation modules designed to lay the foundation for a successful path forward in your care and join your first Dialectical Behavioral Therapy Group session.

An experienced Behavioral Health Technician (BHT) will conduct a comprehensive orientation that includes an insightful tour of our facility, an overview of your daily schedule, a review of our policies and your rights as a client, and a briefing on emergency procedures. This is a perfect opportunity to talk about any questions you might have. Our goal is to ensure that you feel fully informed and comfortable as you start this important journey with us.

Your Initial Journey with Your Primary Clinician

In your first week, during a scheduled session, you and your primary clinician will engage in a comprehensive assessment. This critical step helps us understand your unique needs and why you sought our help. Following this assessment, you and your clinician will collaborate to develop a personalized treatment plan tailored specifically to you.

Together, you’ll explore and identify the challenges that led you to seek our services. You’ll also set both long-term and short-term goals and outline the interventions that will support you in achieving these objectives. We aim to ensure that your treatment plan reflects your individual needs and aspirations, guiding you towards your desired outcomes.

Each journey is unique

The typical duration of participation in our program ranges from 10 to 12 weeks. However, we recognize that each individual’s journey is unique, and the length of stay can vary according to personal needs and progress.

Our Multidisciplinary Team Approach at EBTC

At EBTC, we are committed to providing you with the highest quality of care through our multidisciplinary team approach. This means a group of specialized professionals collaborates to ensure your treatment is comprehensive and tailored to your specific needs. Our team convenes weekly to discuss and refine our approach to your care, focusing on identifying your unique needs, reviewing progress, and enhancing adaptive skills beneficial for your journey.

Our team is led by an attending clinical director, who oversees the clinic’s operations and the overall clinical well-being of our clients. Your primary clinician is dedicated to your direct care, working closely with you to navigate your treatment path. Additionally, a Behavioral Health Technician (BHT) supports your day-to-day interventions and services, ensuring a seamless and supportive experience.

All team members have received advanced training through the Bravology Institute, equipping them with the expertise to offer exceptional care. Our collaborative approach is designed to provide a supportive, effective, and personalized treatment experience, ensuring you feel supported every step of the way.

The Value of a Positive Therapeutic Relationship

A strong and positive relationship with your therapist is key to facilitating meaningful change. It’s essential that you feel a good connection and compatibility with your therapist to ensure the most effective therapeutic experience. If at any point you feel that the fit between you and your therapist isn’t quite right, we encourage you to express your concerns. You can request a change of therapist by scheduling a meeting with our clinical director.

We are committed to your comfort and progress and understand the importance of finding the right therapist to support your journey. Your well-being is our top priority, and we are here to ensure that your therapeutic experience is as positive and productive as possible.

Ensuring Continuity of Care

Maintaining continuity of care, especially in medication management, is a cornerstone of our commitment to your well-being. We understand that your journey with us may be short, yet the management of your medication could extend beyond your time at our facility. To ensure seamless care and avoid unnecessary changes, it’s crucial to collaborate with your current prescribing physician. This approach ensures that your medication management remains consistent and effective, avoiding disruptions in your treatment plan.

If you need a referral to a medication management specialist, we are more than willing to assist you in finding the appropriate care provider. We prioritize supporting your health and treatment journey in the most effective and continuous manner possible.

Your Privacy and Confidentiality are Our Priority

At EBTC, we place the highest importance on protecting your privacy and confidentiality. We adhere strictly to HIPAA regulations and our own comprehensive privacy policy and confidentiality standards to ensure that your information is safeguarded at all times.

We encourage you to review our privacy policy, confidentiality statement, and client rights documentation for a detailed understanding of how we protect your information and uphold your rights. These documents are designed to provide peace of mind, knowing that your privacy is respected and protected throughout your time with us.

Advancements in Telehealth Services

One of the significant advancements that emerged from the pandemic has been the progress in telehealth services. We are pleased to offer telehealth options as part of our Intensive Outpatient Program (IOP) and aftercare services. This development ensures you can access our support and services conveniently, regardless of location.

We recommend verifying with your insurance provider to ensure these services are covered under your plan. Alternatively, our billing department can help you with any questions about coverage. Please feel free to contact them via email; they will be more than happy to provide you with the necessary assistance.

Accessibility to Care is Paramount

Yes, at Ever Brave Treatment Centers, we understand that accessibility to care is paramount. That’s why we proudly accept most commercial insurance plans to ensure that our specialized treatments for anxiety, obsessive-compulsive, and trauma-related disorders are accessible to as many individuals as possible. We believe financial concerns should not be a barrier to receiving high-quality mental health care. Our dedicated administrative team is here to assist you with insurance verification, explaining your benefits, and providing clarity on any out-of-pocket costs you may encounter. We encourage you to reach out to us with your insurance details so we can help you navigate your coverage and maximize your benefits. Your journey to wellness is our priority, and we are committed to supporting you every step of the way.